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Category:  Shipping

Shipping and Delivery

DELIVERIES/SHIPMENTS:

Important Shipping Information
Orders placed between Monday and Friday before 10:00 A.M. E.S.T will be shipped or delivered within the Greater Lexington area the same business day. Orders received after 10:00 A.M. will ship between 24-48 hours. Orders placed on Saturday and Sunday will ship on Monday. For orders that are lost or misdirected due to incorrect addresses supplied by the sender, additional charges for shipping will be applied.

Local deliveries within the Lexington community:
Residential Deliveries within Lexington will be made Monday through Friday between 9:30 a.m. and 8:00 p.m. Deliveries start at $10.00. Additional costs may be incurred for numerous baskets (5 or more) delivered to the same location, at the same time. This fee covers most of the greater Lexington Area, including on-campus or off-campus locations. Rush deliveries (one hour service) are $25.00 within the Greater Lexington area only.

Deliveries in the outlying areas of Lexington:
Deliveries to the outlying areas, such as Versailles, Nicholasville, Paris, Frankfort, Georgetown and Louisville start at $18.00 (if delivered the following day after ordered is placed) but may incur a higher charge based on city of destination. Rush deliveries (which are considered same day) are available upon request for an additional charge.

Please note:
Residential Deliveries made when no one is available to receive the delivery will be left with a neighbor if possible and a door tag will be left with notification of delivery and location.

Re-delivery Attempts - or re-routed deliveries to corrected addresses: When no one is available to receive packages, a second delivery attempt will be made. You will be charged accordingly. In addition, you will also be charged if the second delivery attempt is due to an incorrect address.

Commercial Deliveries:
Commerical/Business deliveries will be made Monday through Friday between 9:30 a.m. and 5:00 p.m. Our courier service guarantees delivery by the close of the business day. Fees are the same as the residential fees outlined above.

Special timed deliveries:
Such deliveries will be quoted upon request.

Nationwide Shipments:
We ship anywhere in the United States, as well as parts of Canada and the international community. (Please note that shipments outside of the U.S. may impose certain shipping and basket content restrictions.) Our orders are shipped regular ground service via Federal Express Ground service unless otherwise requested. All other requests for 3 Day Select, 2nd Day Air and Next Day Air, will be quoted upon request. All shipments require a street address and correct phone number. Penalty fees for incorrect addresses will be charged to the customer.

Shipping Within the United States

Ground Service unless otherwise requested by the customer: West Coast 5-7 Business Days Mid West 1-3 Business Days East Coast 2-4 Business Days Each basket is individually boxed. Transit times for ground shipping are not guaranteed. Only Next Day, 2nd Day and 3-day shipping can be guaranteed. If you would like to specify a date for your package to be shipped, please indicate in the Comment Section of the order form. The standard shipping charges within the United States, excluding Alaska, is $10.00. There is a $5.00 packaging and handling fee. Most parcels range from $15.00 to $24.95 for regular ground service, which includes packaging, handling, and freight charges. Quotes for two day service, overnight service and priority overnight service are available upon request. Some items may have a surcharge due to their unusually large size, weight, or postal zip code zoning. Please ask for details.

 
 
 
 
 

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